Demonstrating Digital Innovation in Health and Social Care >

SUPERVISORS: Gemma Teal, Angela Tulloch


What design strategies and principles can be employed to create an engaging and inspiring DSE to lever change in health and care?


“Simulation is a technique — not a technology — to replace or amplify real experiences with guided experiences that evoke or replicate substantial aspects of the real world in a fully interactive manner.” [4]. Simulation environments have been widely used to provide realistic clinical training as a safe alternative to carrying out procedures on real patients [5]. Beyond training, simulation environments can act as a “lever for cultural change” [4], bringing together a wide range of stakeholders and experts to explore what is possible and collaboratively identify what is preferable [6]. Demonstration of new digital technologies through prototyping [7], scenarios [8] and for the purposes of user testing [9] is core to a user-centred design and development process [9], and is often used to ‘sell’ new technologies to potential customers.

INNOVATION CHALLENGE:                                                                           

Transformative use of digital technology in health and social care is dependent on buy in from strategic leaders, and frontline health and care staff in understanding and embracing new ways of working enabled by technology. The creation of the ‘Demonstration and Simulation Environment’ within the Digital Health and Social Care Institute (DHI) [1] is in response to this identified need, and follows similar approaches around the world [2]. The DHI demonstration and simulation environment will see collaboration with academics, SMEs and corporate companies working in health and social care [3] to engage stakeholders and citizens in experiencing ‘the art of the possible’. By demonstrating how digital technologies interface and integrate within the wider system of health and care, the DSE has the potential to de-risk integration, and involve and inspire end users and stakeholders in exploring the future of digital health and care. Research is needed to understand how to design environments that engage stakeholders in understanding and capitalising on the potential of digital technology and design innovation to transform health and care.



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  8. 8.      Carroll, J.M., 1995. Scenario-based design: envisioning work and technology in system development.
  9. 9.      Goodwin, K., 2011. Designing for the digital age: How to create human-centered products and services. John Wiley & Sons.