Information and Appointments >

The First Appointment

This is an opportunity to meet with a Counsellor for up to 50 minutes to discuss your difficulties in more detail. Together, you and the counsellor will decide whether any further appointments would be useful and what the focus of those meetings should be. Sometimes one session might be all you need. You may also be pointed towards self-help resources or specialist services that could be helpful to you.

The demand for the Service can be very high during certain periods of the year. However, we seek to arrange an initial appointment within a week of a student contacting us. To make an appointment email


Everything you choose to share with your Counsellor is confidential to the Counselling Service and will not be passed on to anyone else. The only exception is when there are significant concerns for a person’s safety. In this critical situation, we will make the minimum disclosure necessary, and will do our best to inform you that we are doing so.

Number of Appointments

We offer focused short-term counselling. The sessions are typically held weekly and last for 50 minutes.


You can stop counselling at any time. Please let your Counsellor know when you feel it is the right time for you to end rather than simply stopping.

Cancelled or Missed Appointments

If you have to miss an appointment please let us know at least 48 hours in advance. This means that your appointment can be offered to another student on our waiting list. Missed appointments with short or no notice will normally count as part of the agreed number of sessions.