City Walking Tour Tickets

Ticket rates: Tickets are sold at Adult, Senior (over 60s), Student (with valid student I.D), Under 18s and Under 5s rates and a should be claimed with a proof of ID where appropriate. Tickets are valid for specific time and date slots as booked. Tickets reserved and bought at advertised prices are not subject to price increases and the face value price of tickets at time of reservation or purchase will be honoured.

Booking online: Tickets are bookable online through Eventbrite and can be either pre-paid online (using Paypal which accepts all major credit and debit cards) or paid for on the day of the tour by selecting 'pay at door' option. Order confirmations are issued by Eventbrite and receipts are issued by Paypal via email as proof of purchase. Both booking options incur no additional booking fees or postage fees as all tickets are held under the booking name and are to be collected on the day of the tour from the GSA Shop. Customers are advised to arrive 10 minutes early as tickets are held under the booking name until tour departure time after which late arrivals may not be admitted to join the tour and unclaimed tickets are non-refundable.

Late arrivals: In the event of a late arrival customers who have pre-paid may be accommodated at a later tour slot subject to availability or issued a credit note for Mackintosh building tour tickets to the same value to be redeemed within one year of issue.

Cancellations, moved bookings and refunds: Bookings can be moved subject to availability or refunded until 48 hours before tour departure time after which tickets become non-refundable. Tickets may not be re-sold by a third party. Booking details including name of booking, participants, ticket types, time and date can be changed or cancelled by contacting tours@gsa.ac.uk or calling +44(0)141 353 4584. Refunds will be issued within 7 working days. In the event a tour is cancelled due to unforeseen closure of the building, full refunds for the face value of tickets can be issued by GSA Enterprises on request.

Tour routes and content are subject to change. GSA Enterprises will endeavour to contact all bookings in the event of a rescheduled tour.

Privacy: GSA Enterprises, Eventbrite and Paypal do not share any personal data collected in the booking process with any third party sources.

By purchasing tickets you agree these terms and conditions of sale. This does not affect your statutory rights. GSA Enterprises reserves the right to alter or amend these terms and conditions without prior notification.

Glasgow School of Art Enterprises Ltd, 167 Renfrew Street, Glasgow, G3 6RQ +44(0)141 353 4584 tours@gsa.ac.uk