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Mackintosh at the GSA Tour Tickets

Ticket rates: Tickets are sold at Adult, Senior (over 60s), Student (with valid student I.D), Under 18s and Under 5s rates. Proof of I.D should be provided where appropriate in order to be issued tickets in the Window on Mackintosh Visitor Centre on the day of the tour. Tickets are valid for specific time and date slots as booked. 

Booking online: Tickets booked online through Eventbrite incur an additional fee of 45p per ticket + 3.5 % of the transaction value for credit card processing. These fees are taken by our booking operator Eventbrite to cover order and payment processing. Order confirmations are issued by Eventbrite via email as proof of purchase. Online bookings incur no postage fees as all tickets are held under the booking name and are to be issued on the day of the tour from the Window on Mackintosh Visitor Centre. Customers are advised to arrive 10 minutes early as tickets are held under the booking name until tour departure time after which late arrivals may not be admitted to join the tour and unclaimed or missed tour tickets are non-refundable.

Late arrivals: In the event of a late arrival visitors may be accommodated at a later tour slot subject to availability or issued a credit note for Mackintosh building tour tickets to the same value to be redeemed within one year of issue.

Cancellations, moved bookings and refunds: Bookings can be moved subject to availability or refunded until 48 hours before tour departure time after which tickets become non-refundable. Tickets may not be re-sold by a third party. Booking details including name of booking, participants, ticket types, time and date can be changed or cancelled by contacting tours@gsa.ac.uk or calling +44(0)141 353 4584. GSA Enterprises endeavors to process all refunds within 7 working days. Refunds, including any fees paid are issued by Eventbrite. In the event a tour is cancelled due to unforeseen circumstances, full refunds for the face value of tickets can be issued by GSA Enterprises on request.

Tour routes and content are subject to change. GSA Enterprises will endeavour to contact all bookings in the event of a rescheduled tour.

Privacy: GSA Enterprises and Eventbrite do not share any personal data collected in the booking process with any third party sources.

By purchasing tickets you agree these terms and conditions of sale. This does not affect your statutory rights. GSA Enterprises reserves the right to alter or amend these terms and conditions without prior notification.

Glasgow School of Art Enterprises Ltd, 167 Renfrew Street, Glasgow, G3 6RQ +44(0)141 353 4584 tours@gsa.ac.uk