We suggest booking your private group tour a minimum of two weeks in advance to give the widest choice of time slots and best chance of availability. We can accommodate last minute bookings up to 48 hours in advance of the requested visit date and time, however last minute bookings are often subject to limited availability.

The date and time of your group tour will be confirmed once we have received your booking form, confirmed availability with you, and received your non-refundable 50% deposit.

Step 1 - Booking Enquiry form

Please email us your completed  booking request form. If you require an alternative format, please contact us at tours@gsa.ac.uk.

Step 2 - Deposit payment

We aim to respond to all booking enquiries within a maximum of 5 working days by telephone or email, or more quickly depending on the tour date requested. Tour bookings are allocated on a first come, first served basis.  We will contact you by telephone or email to confirm the closest available time slots to your request, and to process the payment of your deposit. 

A non-refundable 50% deposit is required to confirm your booking and guarantee your preferred time slot(s).

The deposit can be paid:

• By debit or credit card over the telephone or in store.  Your receipt will be kept for you to collect on the day of your tour.  Your debit/credit card details will be destroyed immediately after processing and will not be kept on file.
• By cash payment in person in the GSA Shop.
• By posting us a cheque made payable to 'Glasgow School of Art Enterprises Ltd' (for bookings made more than two weeks in advance only).
• By bank transfer (for bookings made more than two weeks in advance only).  Transfer instructions will be provided on request.

Step 3 - Email confirmation

Once we have agreed your timeslot(s) and received your deposit payment, you will receive an email confirmation of your booking to print and bring with you.  We will also send you our 'frequently asked questions' document for extra information you might find useful in planning your visit.

Step 4 - Balance payment

The balance should then be paid on arrival at the GSA Shopon the day of your tour, before your group starts their tour, either by cash, cheque or debit/credit card.  A receipt will be issued for your records.  Please note that the balance for private group tours must be paid in one transaction.  We apologise that we cannot accept individual payments from each group participant.

Alternative bookings / payment options

Payment of the balance by invoice can be arranged, please choose this payment option on your booking form.  Your group leader will be required to confirm the group's participation on arrival at the GSA Shop, before your group starts their tour, by signing a form.  We will send you an invoice on receipt of the signed form.

Pre-payment of the full cost of your tour can also be arranged in advance.  Please contact us and we will be happy to help.