Tour FAQ's
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Frequently asked questions regarding our public schedule of tours, visiting and booking tours with The Glasgow School of Art’s award-winning guides can be found below.

If the information you require is not contained within the below, please do not hesitate to contact us tours@gsa.ac.uk or +44(0)141 353 4526 and we will be happy to help.
We look forward to welcoming you to The Glasgow School of Art!

1. What kinds of tours are available?

2. How long do the tours last?

3. Are the tours suitable for visitors with mobility difficulties, or sensory impairment?

4. Are the tours suitable for children?

5. Are all of the tours conducted in English?

6. How do I make an advance booking for one of the tours?

7. Can I buy tickets on the door on the day of the tour?

8. When and where should I arrive for my tour? What happens if I arrive late?

9. What can I do if I arrive early for my tour? Are there toilet facilities, a cloakroom and a café that I can use before the tour?

10. Is there time for a comfort stop on the Walking Tour?

11. What happens if it is raining on the day of the tour?

12. Can I take photographs during the tour?

13. Where do the profits from my tour booking go?

14. How do I get to The Glasgow School of Art?

1. What kinds of tours are available?

We currently offer twokinds of tours all of which are delivered by our award-winning team of guides:

The Mackintosh at the GSA Tour provides a unique insight into the architecture and design of local hero and international icon Charles Rennie Mackintosh. Although there can be no access to the interior of The Glasgow School of Art’s Mackintosh Building during the restoration period following a serious fire in May 2014, this tour enables visitors to gain exclusive access to the GSA’s breath-taking collection of original Mackintosh furniture with an expert guide who will tell Mackintosh’s story at The Glasgow School of Art from student to master architect.

The Mackintosh’s Glasgow Walking Tour tells the story of Charles Rennie Mackintosh in the context of 19th century industrial Glasgow. As well as visiting Mackintosh’s city centre architectural commissions, this tour introduces other great Glasgow architects who created elaborate Beaux Arts tenements, grandiose early office blocks and concrete castles during Glasgow’s industrial boom.


2. How long do the tours last?

The Mackintosh at the GSA Tour lasts 45 minutes, Mackintosh's Glasgow Walking Tour lasts 2 hours and 15 minutes.


3. Are the tours suitable for visitors with mobility difficulties, or sensory impairment?

As our tours take place on foot, moving through the GSA’s buildings or the city, they may not be suitable for all visitors. We will, however, always do our best to accommodate our visitors’ special requirements.

Please contact us at tours@gsa.ac.uk or on +44 (0)141 353 4526 when making your booking if any member of your group has limited mobility, vision or hearing, a health condition, or a cognitive disability that might impact on their ability to participate in the tour.

Use of the passenger lift for visitors participating in Mackintosh at the GSA tour can be arranged by booking at 11.30am from April onwards, selecting lift access in addition to your ticket order.


4. Are the tours suitable for children? 

We are happy to welcome children of any age as part of a family or school group with strict adult supervision to ensure the safety of youngsters along the tour route. Children’s activity booklets are provided free of charge for younger children on the Mackintosh at the GSA Tour.


5. Are all of the tours conducted in English?

Yes, all of our tours are currently conducted in English.


6. How do I make an advance booking for one of the tours?

You can purchase tickets online for our Mackintosh at the GSA Tour or Mackintosh's Glasgow Walking Tours until 9am on the day of your visit. Alternatively you can pay-on-the-door at the Window on Mackintosh Visitor Centre.

Should you experience technical difficulties booking online please call +44(0)141 353 4526 or email tours@gsa.ac.uk.


7. Can I buy tickets on the day of the tour?

Yes, we can accommodate up to 20 people on each tour and any tickets that have not been purchased online in advance will be available for sale on the day of the tour in the Window on Mackintosh Visitor Centre.


8. When and where should I arrive for my tour? What happens if I arrive late?

We ask that visitors arrive 10 minutes before the tour is scheduled to depart, this will allow you enough time to collect your tickets, meet your tour guide, stow away any large bags or back packs, and borrow one of our umbrellas if necessary!

You should arrive at the Window on Mackintosh Visitor Centre at The Glasgow School of Art, located in the Reid building at 164 Renfrew Street, Glasgow G3 6RF.

If you arrive late and miss the start of your tour will be glad to transfer you on to a later tour. Please note that we may not always be able to transfer you on to the next tour on the day of your booking as we operate a strict limit of no more than 20 people per tour group. If your group is late for a private booking, we can offer the tour with a curtailed duration. Please refer to our full ticketing terms and conditions regarding cancellations and refunds.


9. What can I do if I arrive early for my tour? Are there toilet facilities, a cloakroom and a café that I can use before the tour?

Whilst you wait for your tour to begin you will be able to explore our Window on Mackintosh visitor centre, which includes a permanent exhibition on Charles Rennie Mackintosh and the history of the GSA.

The fantastic GSA Shop will also be open to browse, selling work by GSA students, staff and alumni as well as a wide range of books and gifts inspired by Mackintosh and Glasgow’s creative heritage.

The School also runs a regular schedule of exhibitions on campus which you will be very welcome to visit if you arrive early for your tour or if would like to see more when you finish.

There are toilets and visitor lockers on site as well as a small 'grab & go café' so that you can refuel before or after your tour.


10. Is there time for a comfort stop on the Mackintosh's Glasgow Walking Tour?

Yes, our tour route is planned with exploration but also comfort in mind. Along the route there will be the opportunity to sit down, to grab a quick coffee to drink as you go, and to use a bathroom!


11. What happens if it is raining on the day of the tour?

Although the Mackintosh’s Glasgow Walking Tour include stops within buildings, the tour mostly take place outside on the streets of Glasgow. These tours go ahead come rain or shine, so please ensure that you wear suitable clothing and footwear on the day. We are equipped with large umbrellas to keep our visitors dry and happy!


12. Can I take photographs during the tour?

On the Mackintosh at the GSA Tour you are welcome to take photographs without flash in the Window on Mackintosh visitor centre and in the Mackintosh Furniture Gallery. Photography is strictly prohibited within GSA buildings with the exception of these two spaces to protect the privacy and intellectual property of the students and staff at work.

On the Mackintosh's Glasgow Walking Tour you are welcome to take photographs of any aspect of the exterior of the buildings along the route, however inside the buildings photography is often limited or prohibited, at the individual venues' discretion. We try to make sure that the group is not delayed by extended photo opportunities, and we provide a map so that interesting spots can be revisited after the tour has finished.


13. Where do the profits from my tour booking go?

All of the profits from our tour and shop sales are donated to the School annually to support the educational activities of The Glasgow School of Art and the restoration of the Mackintosh Building.


14. How do I get to The Glasgow School of Art?

GSA Tours depart from the Window on Mackintosh Visitor Centre at the 164 Renfrew Street entrance of the Reid Building, which is directly opposite the famous Mackintosh Building and part of the main GSA campus in the Garnethill area of Glasgow's city centre.

The Window on Mackintosh Visitor Centre is easy to reach by public transport; it is 15 minutes' walk from Glasgow Central and Queen Street train stations, 15 minutes’ walk from Buchannan Bus Station and 5 minutes' walk from Cowcaddens Subway Station.

Buses 16, 18, 44, 44a and 57 all stop near the visitor centre and in addition there is a taxi rank nearby where Holland Street meets Sauchiehall Street.

If arriving by car or by coach, you will find short-stay parking spaces in the Garnetthill area, parking vouchers for visits of less than one hour can be purchased from the GSA Shop, or if you will need to park for longer than one hour the LLP car park at Cambridge Street is less than 5 minutes away from the Window on Mackintosh Visitor Centre

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