The Glasgow School of Art

Iain's professional design work as well as his teaching is focused on service and experience design. Projects have involved both private and public sector clients including NHS, Royal London, Barnardos, Capita, Schuh, Scottish Enterprise and Nesta as well as working with several start-up enterprises. Iain has also presented design-led projects and related research on the wider socio-cultural impact of design, at international conferences and events, earning his PhD in 2010. His role as Academic Lead and Subject Leader in Service Design within The Innovation School at GSA primarily involves the delivery of postgraduate Design Innovation programmes at the Glasgow campus.